What currency are you priced in?
We price our items in Canadian Dollars (CDN). This also means that you will be billed in CDN.
Where do you ship to?
We ship everywhere! However, if you are outside North America, Europe, and Australia/New Zealand, simply shoot us a message and we'll provide you with a quote.
Do you offer free shipping?
We do if you spend over $85 in Canada and $125 in the US.
Do you orders come tracked?
Most our Canadian orders are tracked except for small items. To save on costs, all the other countries do not come tracked, they are untracked. If you want it tracked, simply let us know (firstname.lastname@example.org) :)
Who ships our orders?
We use Canada Post (bless them as they try!) If you would like a different carrier, simply let us know.
Can I return my item?
Yes...but it depends on what it is. Pins, apothecary, earrings and candles may not be returned, sorry. And, unauthorized returns will not be accepted.
I'm feeling down, can you make me feel better?
We can try. Provide us with your address and we'll see what we can do. (don't expect anything big, or better yet, don't expect anything except good vibes)