Shipping & Returns/Exchanges
Shipping
All orders are shipped from our office in Toronto, Ontario. Orders are processed within 48 hours of ordering. If your order has been placed and you need to cancel your order, simply email hello@homecominggoods.com within 12 hours of ordering.
We use Canada Post to deliver all our packages, which normally takes 5-7 business days, excluding holidays. If you would like to pay for a private carrier (DHL, Fed Ex, UPS) and receive your item faster please contact us directly at hello@homecominggoods.com. We also understand that packages do sometimes get lost, unfortunately, and if you haven't received your package within the standard timeframe, let us know and we'll look further into the matter.
Shipping and handling charges are non-refundable.
United States Shipping
Orders are sent via Canada Post. Delivery times vary by location, but should not be outside the range of 10-15 business days. If you require tracking or a faster delivery, simply get in touch prior to making your purchase.
European Shipping
We now offer carrier-based rates which are determined at checkout.
Orders are sent via Canada post and are tracked.
Australia/New Zealand Shipping
We now offer carrier-based rates which are determined at checkout.
Orders are sent via Canada post and are tracked.
International Shipping
We now offer carrier-based rates which are determined at checkout.
If you are interested in making a purchase, simply get in touch and we can definitely sort something out for you. Prices will be based on destination and delivery speed. Keep in mind that there may be custom charges which are out of our hands and will be determined by another body and not by Homecoming Goods. The purchaser will be responsible for paying these duties.
Refunds/Exchanges
We no longer offer returns or exchanges.